The Broadsword Online Games team are working on re-doing the account management pages for Ultima Online players. In the interim, while this work is underway, they have produced a pair of instructional videos giving a quick overview of the account management process. The first is embedded above, and here is the second:

https://www.youtube.com/watch?v=5G7ABl5wdyU

These videos will evidently be the first in a series of such instructional guides, so do stay tuned.